TOPPAN Cosmo Inc. (hereinafter referred to as “our company”), as a wholly owned subsidiary of TOPPAN Holdings Inc. (hereinafter referred to as “TOPPAN Holdings”), will comply with Toppan Holdings’ information security rules, related laws and regulations, and other various standards, and will handle information as follows.

1. 1. Purpose and scope of use of personal information acquired by our company
   Personal information acquired by our company will be used for the following purposes and will not be used for any other purposes.
   1. 1) Customer information regarding the sale of products handled by our company
      
      • ・Delivery to private homes (including direct shipment from the manufacturer)
      • ・Responding to inquiries
   2. 2) Customer information when delivering catalogs, cut samples, etc.
   • ・Delivery to private homes
   3. 3) Information on construction workers if installation work is required
      
      • ・Safety management of construction workers, submission of work notification
   4. 4) Information on visitors to our booth at exhibitions
      
      • ・Sales activities for the products we handle
   5. 5) User information and IoT information for our “Cosmo Cloud Service”
      
      • ・Setting and managing user environment
      • ・Server alive monitoring
   6. 6) Inquiries on our website
      
      • ・To contact the person who made the inquiry if we need to respond

      *Inquiries made to our company will be handled solely by our company. However, depending on the content of the inquiry, it may be provided to TOPPAN Holdings or a TOPPAN group company via the inquiry service manager of TOPPAN Holdings, who will then take over the handling of the inquiry and respond directly to you.

   7. 7) Personal information of our employees
      
      • ・Please check the “Notice Regarding Direct Collection of Employee Personal Information” available on the internal information desk for employees only.
2. 2. Voluntary provision of personal information
   The provision of personal information is voluntary, but please understand that if there is personal information that you do not provide, it may hinder the achievement of the purpose of use set out in the preceding paragraph.
3. 3. Provision of personal information to third parties
   Personal information acquired by our company will not be provided to third parties except in the following cases.
   If it becomes necessary to provide the information to a third party for other reasons, we will notify the third party by email, fax, etc.
   and obtain their consent.
   • 1) When necessary, we may provide necessary information to related business partners in order to respond to your inquiries.
   • 2) When necessary, we may provide necessary information to related business partners in order to send you various documents you have requested.
   • 3) When we need to provide necessary information to a gift provider in order to deliver prizes or gifts awarded in contests, etc.
   • 4) When necessary, we may provide necessary information to related business partners in order to provide various information, such as service guidance and support information.
   • 5) When we need to inquire with relevant authorities to confirm your payment method or payment status for paid services operated by our company.
   • 6) When we comply with a request for disclosure made by a public institution such as a court or the police following a formal inquiry based on the law.
   • 7) When it is unavoidable to inquire with relevant authorities in order to protect the life, body, property, etc. of the individual or other persons.
4. 4. Entrustment of personal information to external companies
   1. 1) We may outsource to external companies within the scope of the purpose of use. If we outsource, we will supervise appropriately to prevent information leaks in accordance with the Personal Information Protection Law and internal company rules.
      • ・Delivery to private homes
      • ・Call center operations to respond to inquiries
      • ・”Cosmo Cloud Service”
   2. 2) For details about the entrustment of personal information of our employees, please refer to the “Notice Regarding Direct Collection of Personal Information of Employees” posted on the internal information desk for employees only.
   3. 3) Anything other than the above will not be outsourced to external companies.
5. 5. Acquisition of personal information in a manner that cannot be easily recognized by the individual
   In this service, the following information will be automatically acquired in order to enhance the information and services we provide and to make our service more convenient; however, this information will not be used or provided for the purpose of identifying individuals.
   1. 1) Identifier for identifying the device, device information, advertising ID
      To identify the customer when providing this service
   2. 2) Browsing history information for this service
      To help improve this service, fix bugs, and analyze data
      This service uses the access analysis tool “Google Analytics.” Cookies are used to collect information, but you can refuse collection by disabling cookies.
6. 6. Safety Management Measures for Personal Information
   1. 1) We will strictly manage and protect the personal information you register.
   2. 2) In order to protect personal information from unauthorized access or loss, destruction, falsification, leakage, etc., we will take reasonable safety measures in accordance with our internal regulations, and will deal with any problems that may occur appropriately and promptly.
7. 7. Response to requests for disclosure, correction, deletion, suspension of use, etc. of personal information
   1. 1) If you wish to disclose, correct, add, delete, suspend use, erase, or prohibit provision to a third party (collectively “disclosure, etc.”) your personal information in relation to your inquiry, please make the request directly to our company.
      Only when we are able to confirm that the request is made by you, will we respond without delay and within a reasonable scope in accordance with the provisions of the law.
   2. 2) Requests are accepted on the website. Please use the inquiry form.
      Reception hours: 10:00-11:30, 12:30-17:00 (excluding Saturdays, Sundays, holidays, and company holidays)
8. 8. Protection of Personal Information and Administrator
   1. 1) If you have any inquiries regarding the handling of personal information at our company, please contact our administrator.
      Our personal information administrator: TOPPAN Cosmo Inc. Information Security Manager
   2.     email:  cosmo-personalinfodsk(a)toppan.co.jp
   3. 2) You may also contact the Personal Information Protection Policy Inquiry Desk on the TOPPAN Holdings website:
      https://www.holdings.toppan.com/ja/privacy.html
   4. 3) [Name of the certified personal information protection organization and contact point for complaint resolution]
      *This is not the contact point for inquiries regarding our products and services.
      Name of the certified personal information protection organization: Japan Information Technology Promotion Association
      Contact point for complaint resolution: Personal Information Protection Complaint Consultation Office
      Address: Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032, Japan
      Phone number: 81-3-5860-7565 / 0120-700-779
9. 9. Display as a business entity handling personal information
   1. 　Our company name, address and the name of our representative are available on the “Company Profile” page of our website.
   2.     You can check it out at (https://www.cosmo.toppan.com/company/about/).

Established on April 1, 2019
Reviewed on April 1, 2025